Behind the Scenes: A Day at Hersheys Ice Cream Parlor in Baltimore
Have you ever wondered what goes on behind the scenes at your favorite ice cream parlor? Today, we're taking you inside Hershey's Ice Cream Parlor in Baltimore to get a glimpse of the magic that happens before that delicious scoop reaches your cone.

The Morning Rush
The day at Hershey's begins bright and early, long before the doors open to the public. Staff members arrive to start preparing for the day. The first task is ensuring the parlor is spotlessly clean and ready for customers. Tables are wiped down, floors are swept, and the display cases are polished until they shine.
Meanwhile, the kitchen staff is hard at work. They start by checking the inventory to ensure there’s enough ice cream, cones, and toppings for the day ahead. It's a systematic process that ensures every flavor is fresh and plentiful.
Creating the Perfect Scoop
One of the most exciting parts of the morning is watching the team create their famous ice cream. Using quality ingredients, the staff carefully blends flavors to craft the rich, creamy texture Hershey's is known for. It’s a meticulous process, ensuring each batch meets their high standards.

Once the ice cream is ready, it’s stored in the freezer at just the right temperature, ensuring it stays perfect until it’s time to serve. The staff takes pride in maintaining the quality of each scoop, which is why customers keep coming back for more.
The Art of Presentation
As the doors open, the team shifts their focus to presentation. Each scoop is carefully placed in a cone or dish, and the toppings are artfully arranged. Whether it’s a sprinkle of nuts, a drizzle of chocolate, or a cherry on top, every detail is considered to create a visual treat.
Hershey’s staff is trained to not only serve delicious ice cream but to do so with a smile. Their goal is to create a warm and welcoming atmosphere that enhances the customer experience.

Customer Favorites and New Creations
Throughout the day, the parlor buzzes with activity. Regulars come in for their usual favorites, while new customers are eager to try the latest creations. The staff loves introducing new flavors, often inspired by seasonal ingredients or customer suggestions.
Here's a quick list of some customer favorites:
- Classic Vanilla Bean
- Rich Chocolate Fudge
- Strawberry Swirl
- Mint Chocolate Chip
Behind Every Smile
What truly sets Hershey's Ice Cream Parlor apart is the team behind it. Each member is passionate about ice cream and dedicated to providing excellent service. Their enthusiasm is infectious, making every visit a memorable experience.
So, the next time you're enjoying a scoop at Hershey's, you'll know a bit more about the dedication and care that goes into each delicious bite. It's not just ice cream; it's a labor of love.